Privacy
Privacy built for family care coordination.
Carenly is designed for sensitive shared family coordination workflows across caregiving and co-parenting. That means privacy is not an afterthought: records, roles, and document access are structured to keep information controlled and intentionally shared.
What Carenly stores
Depending on how you use the product, Carenly may store account details, care-space membership, medication context, tasks, emergency information, provider notes, and uploaded care documents.
How access is controlled
- Care spaces are tied to authenticated accounts.
- Family access is role-based, so people only see what they are meant to manage.
- Document access is designed around private storage and controlled opening flows.
- Invite links and authentication callbacks are handled with verification safeguards.
How information is used
Carenly uses stored information to operate the product experience, keep shared records current, maintain account security, and support collaboration inside a care space. Carenly is not built to publicly expose or broadly syndicate family care data.
What Carenly does not claim
Carenly is a coordination product, not a substitute for medical advice, diagnosis, emergency response, or professional clinical record systems. Families remain responsible for reviewing care information before acting.
Questions or requests
For privacy questions, support requests, or account-related concerns, contact info@carenly.app.
Trust and security
Privacy, role clarity, and controlled sharing are part of the product surface.
Private document access with controlled opening flows
Role-based collaboration across invited family members
Secure invite and callback handling for sensitive workflows
One care space that stays current across web today and native next
The more people, records, and decisions involved, the more valuable one current workspace becomes.
FAQ
Questions families ask before they trust a shared care workspace.
Is Carenly only for one caregiver?
No. It is designed for shared family coordination, including caregiving and co-parenting scenarios where different people need the same current context without duplicating effort.
What lives inside a shared space?
Depending on the space type, medications, tasks, documents, emergency information, calendars, handoffs, expenses, provider context, and invited member access all live in the same workspace.
How is sensitive information handled?
Carenly is built around private records, controlled access, role-based collaboration, and secure link flows rather than open sharing.
Can I use it on the web and on mobile?
You can use Carenly on the web today. iOS and Android are part of the product path and the workflow is already designed to translate across both.