Terms
Terms for using Carenly.
Carenly is offered as a shared family coordination product for organizing tasks, documents, roles, medications, calendars, handoffs, expenses, and related context between trusted participants.
Using the product
You are responsible for the accuracy of the information you enter, for the people you invite into a care space, and for protecting access to your account and devices.
Account and collaboration responsibilities
- Do not share access in ways that bypass intended roles or permissions.
- Only upload care records you are authorized to manage or share.
- Review shared updates before acting on them in a real-world care setting.
- Use secure account practices, including strong passwords and verification steps when available.
Service boundaries
Carenly supports coordination and organization. It does not provide medical advice, diagnosis, treatment, emergency dispatch, or guaranteed clinical review. Families and care participants remain responsible for professional judgment and urgent escalation decisions.
Availability and iteration
The product may change over time as features improve, interfaces evolve, and workflows are refined. Carenly may update, modify, or remove features in order to improve reliability, usability, or security.
Contact
For product or account questions, contact info@carenly.app.
Trust and security
Privacy, role clarity, and controlled sharing are part of the product surface.
Private document access with controlled opening flows
Role-based collaboration across invited family members
Secure invite and callback handling for sensitive workflows
One care space that stays current across web today and native next
The more people, records, and decisions involved, the more valuable one current workspace becomes.
FAQ
Questions families ask before they trust a shared care workspace.
Is Carenly only for one caregiver?
No. It is designed for shared family coordination, including caregiving and co-parenting scenarios where different people need the same current context without duplicating effort.
What lives inside a shared space?
Depending on the space type, medications, tasks, documents, emergency information, calendars, handoffs, expenses, provider context, and invited member access all live in the same workspace.
How is sensitive information handled?
Carenly is built around private records, controlled access, role-based collaboration, and secure link flows rather than open sharing.
Can I use it on the web and on mobile?
You can use Carenly on the web today. iOS and Android are part of the product path and the workflow is already designed to translate across both.